FOR OWNERS OF
Bob Carver Corporation Products
Bob Carver Corporation takes pride in every piece of gear we ship. However, if there is a mistake, please call us immediately, and we will make it right. If a product does not seem to be functioning correctly, please call us and we will do our best to help walk you through the problem.
If you are located in the USA and need to have your unit repaired, you will get the fastest response by calling us at 815-985-3557. We will provide you with return instructions and shipping information. This will enable us to correctly identify your unit and ensure timely repair and return. Please ship only the unit that needs repair, and pack it in the original box and packing material if possible. You are responsible for shipping your unit to our facility and for insuring the shipment.
Please make sure to write your contact information on a note inside the package.
We will return the unit back to you prepaid, if in warranty. If not, you'll be billed for freight.
Please note that you may void your Limited Warranty if you, or someone other than Bob Carver Corporation, attempt to repair your Bob Carver Corporation product.
Service and support form for owners of
Bob Carver Corporation products